Policies
Our policies
- Reservations & Refunds PolicyHow booking, payment, cancellation, refunds and Sparrow & Palm credit work for Open Play, Social Mahj, Mahj Brunch, events and our Group Lesson Courses.
- Membership TermsWhat each Sparrow & Palm membership includes, how your term works, and how renewals, upgrades and pauses are handled.
- Clubhouse GuidelinesA few friendly notes so every visit to Sparrow & Palm feels easy, welcoming and fun — whether it's your first game or your hundredth.
- Privacy PolicyHow Sparrow & Palm collects, uses and looks after the information you share with us when you visit our website, reserve a seat, join as a member or sign up for our news.
- Terms of UseThe ground rules for using the Sparrow & Palm website and booking with us online. Our Reservations & Refunds Policy, Membership Terms and Clubhouse Guidelines form part of these terms.