Membership Terms

Membership is never required to play at Sparrow & Palm — everyone is welcome. Membership is for those who want Sparrow & Palm to be their place.

• Annual Membership — $595 for 12 months.
• Seasonal / Snowbird Membership — $350 for 6 consecutive months.
• Monthly Membership — $65 for 1 month.

Florida sales tax of 6.5% is added, and the total is shown before you pay. Payment is taken in full when you join.

All memberships:

• Open Play included — your own Open Play seat is free.
• Book Open Play up to 14 days ahead (10 days for non-members).
• Book Social Mahj and Mahj Brunch up to 30 days ahead (14 days for non-members).

Annual and Seasonal also include:

• Open Play guest passes — 4 per Annual term, 2 per Seasonal term.
• 10% off Boutique merchandise.
• Eligibility for a Permanent Table.

Monthly Membership does not include guest passes, the Boutique discount or Permanent Table eligibility.

There is no member discount on lessons, Social Mahj, Mahj Brunch or events. Guests you bring pay the usual price unless you use a guest pass.

Your 10% Boutique discount applies to merchandise bought in the clubhouse during your membership — just give us your name at the register and we'll apply it. It does not apply to sessions, lessons, food and drink, or memberships.

You choose your start date when you join — any day from today up to 120 days ahead. No membership starts before our opening day, Monday, October 12, 2026; if you join earlier, your membership begins on opening day.

Your benefits begin automatically on your start date. A Monthly membership runs for one month, Seasonal for six consecutive months and Annual for twelve months. Your membership ends on the day before the same date one, six or twelve months later (or on the last day of the month, if that date does not exist).

Benefits apply to sessions that fall within your membership dates. You can still book a session after your membership ends — at the non-member price and booking window.

Your membership is held in your name and its benefits are for you.

Memberships are personal and cannot be transferred, shared or resold.

Memberships do not renew automatically, and we never store your card to charge it later. When your term is coming to an end, you can renew in My Account, or with our team, and pay for the new term then. A renewal starts the day after your current term ends, at the membership price in effect when you renew.

If you do not renew, your membership simply ends on its end date. There is no grace period after it ends.

Monthly and Seasonal members can upgrade to an Annual Membership at any time. The value of the unused, paid part of your current membership is credited toward the Annual price, and you pay the difference plus tax.

Your Annual Membership starts on the day the upgrade is paid. Until then, your current membership continues unchanged. If your credit covers the full Annual price, the upgrade takes effect immediately. Unused value is applied to the upgrade, not refunded to your card.

Guest passes are for Open Play only and are used for guests in your party when you book Open Play — you must be playing too. One pass covers one guest seat. Passes belong to the membership term they come with: unused passes do not carry over to a renewal or upgrade, and they have no cash value.

If a reservation that used guest passes is cancelled, the passes return to your membership.

Annual and Seasonal members are eligible for a Permanent Table — a standing weekly table arranged with our team.

• Your table is held for you each week; you don't need to confirm.
• If you can't make it, please release that week's table so others can use it. A released week is not a no-show.
• Two unexcused no-shows suspend Permanent Table privileges for two weeks. There is no fee, and you remain welcome at the clubhouse as usual.
• A Permanent Table is a membership benefit: it ends when your Annual or Seasonal membership ends, or if you change to a plan that does not include it.

Going away? Give us a call and we will be happy to help with an eligible pause.

• One pause per membership term, of at least 14 days and at most 30 days (Monthly), 60 days (Seasonal) or 90 days (Annual).
• A pause can start today or up to 60 days ahead, and must fall within your current term.
• Your membership end date moves out by the number of days paused. No payment is involved.
• Membership benefits — including your free Open Play seat, member booking windows and guest passes — are not available during the pause, so any Open Play reservations during that period need to be sorted out with us first.
• A Permanent Table is kept; its weeks during the pause are released.
• A membership that has not started yet cannot be paused — we can move its start date instead.

Pauses are arranged by our team; a reason is required.

Sometimes we may need to close the clubhouse for more than a day — for example because of a hurricane or tropical storm, another emergency, a power or building failure, or a government order or restriction. Any session we cancel is handled as described in our Reservations & Refunds Policy.

A closure does not automatically extend your membership or change its end date. If a closure affects your membership, please contact us at info@sparrowandpalm.com or (239) 526-1971. Our team reviews each request individually — for example, an eligible pause (see “Pausing your membership”) or another accommodation — and we will always do what applicable law requires.

If you would like to end your membership, please contact us at info@sparrowandpalm.com or (239) 526-1971.

Before your membership starts. If you chose a future start date and change your mind, contact us before your start date. We'll refund your payment in full, including tax, to your card. If you'd rather keep your membership, we can move your start date instead (to any date within 120 days of the change).

After your membership starts. Membership fees are not refundable once your membership has begun, and we don't give partial refunds for unused time. Your membership simply stays active until its end date and never renews automatically. If you'll be away for a while, ask us about an eligible pause (see “Pausing your membership”): it moves your end date out instead.

When a membership ends, its Permanent Table and any unused guest passes end with it. Guest passes have no cash value.

If your circumstances change significantly — for example, a move or a health issue — please talk to us.

These terms apply to memberships bought on or after the date they were first shown at checkout. A membership bought earlier keeps the terms it was sold under; please talk to us.

If you are charged for a membership that would overlap one you already hold, we refund that payment in full automatically and let our team know.

We may change membership prices and benefits for future terms. Changes never apply to a term you have already paid for, unless they are in your favour.

info@sparrowandpalm.com · (239) 526-1971 · 28280 Old 41, Unit 9, Bonita Springs, FL 34135.